where my charge included to serve as a primary point of contact for all customer inquires via phone or email, provide prompt and efficient response as well as a resolution to each query, establish customer confidence and satisfaction through timely and accurate resolution of problems. I have excellent customer service skills, uncommon ability to creatively respond to problem situation, and apply out of the box thinking with excellent oral and written communication skills in English, French and German, which serves as an added advantage for my job profile.