Knowledge Management Criteria
Perkmann (2002) investigated knowledge
value from two different perspectives, which
were the macro view and the micro view.According to Perkmann (2002), the macro
perspective measures intangible assets of a
company by using means like Balance
Scorecard, Score Board, Skandia navigators.
The main advantage of macro perspectives is
to evaluate knowledge management
programs from non-financial approaches
(Perkmann, 2002)