How are segments targeted? Using market research techniques such as conjoint analysis, the team seeks to better understand how customers will perceive product features and functionalities.
How are target costs calculated? Think of debits and credits in accounting: Because the target cost is fixed, additional funds allocated to one subassembly team for improving a particular function must come from another subassembly team.
Example: Western companies are beginning to adopt some of these money-saving ideas. For example, target costing was used in the development of Renault’s Logan, a car that retails for less than $10,000 in Europe (see Case 11-1). According to Luc-Alexandre Ménard, chief of Renault’s Dacia unit, the design approach prevented technical personnel from adding features that customers did not consider absolutely necessary. For example, the Logan’s side windows have relatively flat glass; curved glass is more attractive, but it adds to the cost. The Logan was originally targeted at consumers in Eastern Europe; to the company’s surprise, it has also proven to be popular in Germany and France.
How are segments targeted? Using market research techniques such as conjoint analysis, the team seeks to better understand how customers will perceive product features and functionalities. How are target costs calculated? Think of debits and credits in accounting: Because the target cost is fixed, additional funds allocated to one subassembly team for improving a particular function must come from another subassembly team. Example: Western companies are beginning to adopt some of these money-saving ideas. For example, target costing was used in the development of Renault’s Logan, a car that retails for less than $10,000 in Europe (see Case 11-1). According to Luc-Alexandre Ménard, chief of Renault’s Dacia unit, the design approach prevented technical personnel from adding features that customers did not consider absolutely necessary. For example, the Logan’s side windows have relatively flat glass; curved glass is more attractive, but it adds to the cost. The Logan was originally targeted at consumers in Eastern Europe; to the company’s surprise, it has also proven to be popular in Germany and France.
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