Project : Thanachart Bank
Treasury system of Thanachart Bank faced the treasury application was not working issue. They cannot perform "end of day" process, Because incompatibility issues in data environments. As DBA, I have requested to investigate and support this problem by collaborate with application's vendor. Finally, We found that there are some records in KmsLog table with its KmsLog_Id (e.g. 18 600 000 000 011 678 159) gone to max value for UINT64 data type, As a result of the value being exceeded. The application is querying records which are not present in the table, Hence it is unable to treat the movements inside KmsLog table. We let the application's vendor represent for solve this problem by adjust the KmsLog_Id to a lower number and also adjust another related table.