Employees are resources that should be effectively managed if organizations are to make
progress. With the absence of good human resources, even the best designed organization that is
guided by well-made plans, necessary equipment, etc cannot realize its performance potential.
An understanding of the level of motivation and job satisfaction will enable policy makers –
government or organizations to make useful policies that can address the problems of staff.
Job satisfaction is a complex phenomenon because it is related to various casual factors
like personal, social, cultural, environmental and financial. The nature of the job is an important
factor in deciding the level of job satisfaction of employees. More important is the long term
prospect of employment in the organization that which creates a sense of involvement and
commitment to the job among employees. Job satisfaction of the employee is influenced by
several factors like promotion, salary, participatory decision making, training, staff welfare etc.
Without competent workforce, that is well-motivated, organizations will either pursue
unguided goals, or find it extra-uneasy to realize real goals, once they have been set up.
Employee satisfaction and commitment have become more recognized as important in
recent years for organizational success. Retaining key employees has become a problem in
organizations today (Kaye & Jordan-Evans, 2001). A solution to the problem will lead to an
organization that is effective and profitable and employees that are happier and more
productive. It is to the benefit of the organization that their employees feel satisfied and
committed to their company. Committed employees are likely to stay employed at that