-cpg company has only 60 employees, but paid 75000 per year for a manger said "we'd accumlated a lot of (insurance) policies over the year, and at time we just paid our bills and didn't look at what we were paying for"
-cpg's overspending on insurance coluld have been avoided if the firm had simply asked its broker a few basic question and notify him of certain changes. for a while year, cpg had been paying for coverage on four rental cars when it had only three. "when we asked, why didn't you take that fourth car off the policy?" the answer was "you didn't tell us to".