Completeness: Information that is complete gives managers all that they need to know to exercise control, achieve coordination, or make an effective decision.
a. One of the functions of IT is to increase the completeness of the information that managers have
Relevance: Information that is relevant is useful and suits a manager’s particular needs and circumstances.
a. Irrelevant information is useless and may actually hurt the performance of a busy manager.
b. The people who design IT must make sure that managers receive only relevant information.