Today I have talked to the production and they are a little late because they are afraid of the scratches. This means that Monday we will ship out the order that should have been out 20.08.2014.
But we have used a lot of time trying to have no scratches but it is not possible because we have to get in contact with the steel to make the very special shape on your items. We have compared with items produced in 2011 and there are the same scratches at the items and the reason is the same – we have to bend the spring steel into wanted shape.
Did you make some changes in your production or why is it now coming up?