In order to sort out your issue please follow below advises:
- Please use only Internet Explorer or Mozilla Firefox
- Allow your pop-up windows
- delete the browsing history and cookies and restart
Your card needs to be 3D secure. For more details please visit: https://help.neteller.com/app/answers/detail/a_id/20/kw/credit%20card
Please also check with your bank/card issuer if they have applied any restrictions on the usage of your card, i.e. if it is allowed for online, international and gaming transactions.
The NETELLER Customer Service Team is available 24 hours a day, 7 days a week. If you have any further questions, comments or concerns, please visit http://help.NETELLER.com. You can also follow us at http://twitter.com/neteller or connect with us at http://facebook.com/neteller.