Web conferencing in subsequent presentations of the module
Following the successful trial of Elluminate web conferencing for numeracy support that is the subject of this study, similar Elluminate
tutorials were introduced as part of the standard provision in subsequent presentations of the module (in 2010 and 2011). These involved all
of the module tutors (approximately 140). As in the pilot study, tutorial resources were provided for tutors to adapt and use. The tutors were
offered demonstrations of the tutorial resources within live Elluminate sessions hosted by one of the authors of this paper. Many of the
tutors had also received training in Elluminate through other aspects of their employment with the UK OU.