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Human Resources:
• Effective staff management, including motivation, development, performance management, recruitment at site
• Organising formal training with the Human Resources Department, providing structured on-the-job training and identifying and addressing individual training needs;
• Overseeing work schedules for all employees to ensure full value is offered to our clients and residents at all times;
• Oversee the annual appraisals of all staff and conduct disciplinary action when required in conjunction with Operations Manager.
Implementation of Standards:
• Ensure that the preparation, presentation and service is carried out promptly according to Sodexo standards;
• Leading by example with a hands-on knowledge and involvement of all aspects of the catering
operation striking an effective balance between this and the administrative duties;
• Delegating and instructing staff to ensure a quality food service is carried out at all times;
Food Safety:
• To comply with all statutory and Sodexo obligations with regard to food safety, HACCP and
hygiene standards. Achieve zero proven food borne illnesses or unfit food incidents;
• SEQ/ SHE manual and procedure
• Ensuring the kitchen and service team has a working knowledge of and administers all HACCP
procedures as per the Food Safety Manual;
Menu Planning and Merchandising:
• To plan the menu with the Head Chefs, for each restaurant.
• Establish an ongoing marketing campaign and ensure all staff carries this out.
• To maintain and continuously improve food presentation, service and standards
Finance
• To manage all aspects of the food service, to ensure a sustainable financial result is achieved in
line with the set budget;
• Manage the accounting and bookkeeping function with legible, precise, accurate and timely