team and then they are more likely to return
respect. (4) Fairness: treat all employees fairly
and equally regardless of personal feelings. (5)
Vision: have a tireless vision, communicate it to
the team, and require that they understand and
share in the orthodontist’s excitement for the
vision. (6) Optimism: always be positive: employees
should not be exposed to negativity and be
expected to excel. (Obviously it is necessary to
be realistic so they know the status of the situation).
(7) Decisive: make difficult decisions. For
example, allowing an employee to perform
poorly only discourages great producers. Maintain
credibility by behaving as employees are
expected to behave. (8) Teamwork: mutual respect,
courtesy, and cooperation among all must
be maintained.