The research method that was used for the study was quantitative study approach. The study adopted the
probability sampling method of stratified and simple random sampling to draw respondents for the study. It is a
sampling technique in which the probability of the selection of each respondent is known and the sample drawn
may be regarded as representative of the population been studied (Ofori, & Dumpson, 2011). Again, the choice
of simple random sampling is a fair way to select a sample and reasonable to generalize the results from the
sample back to the population. Table 1 show the sample size of 60 for the study which was randomly selected
from a total population of 100 hotels. In this study, hotels (55) and guest (45) houses was the basis of
stratification. In both cases of hotels and the guest houses, the owner- managers were more than the number of
the managers