Develop awareness: take a look at your own biases and prejudices, become aware of
cultural norms, attitudes, and beliefs, and value diversity;
Don’t allow cultural differences (preferences) to become the basis for criticism and
judgements. Differences are neither good nor bad – it is what we do with them that
makes a difference;
Build friendships of mutual respect and a desire for understanding;
Be yourself and show that you care about the person and that you honestly want to
help;
Take time to listen. If you don’t understand, or you are not being understood, take the
time to find out why. Explain or ask questions. For example, “Would you help me
understand?”
Acquire knowledge about other cultures by attending classes or seminars, reading books
or watching movies about other cultures, and attending cultural events/festivals.