Warehouse performance measurement means, in our opinion, discovering the problems of the warehouse and solve
them before is too late. It is a way to reduce costs by improving operations that take place in a warehouse, and
having low costs is an essential feature of differentiating logistics firms. We applied the key performance indicators
to a small company, but they can be calculated also for large firms. Even on a small scale, they helped us discover a
lot of problems, out of which the poor utilisation of space was the essential one.