We fully understand your internal process, but are struggling to understand and visualise the issue of “excessive glue with leak”. Can we have a more detailed description and some photos of good quality showing exactly where and what part of the bag is causing the problem. This is the first instance we have had with “excessive glue” so I need you to be more specific and detailed in order to assist us. Also please forward a couple of samples of the damaged inner liner with reference to the bag number printed on the out Kraft paper bag. Please courier to the attention of Kelly.