Promoting self awareness in the ORG, which encourage people to reflect on whether they need change, and by developing capabilities to be able to change and enhance flexibility.
HPO managers adapt their leadership style to lead and involve in change process.
Do not assume that success is permanent (noting last forever).
They fight and focus on achieving highest form of excellence in everything the ORG does, and stimulate each other to achieve high performance.
Resilience to setbacks if disappointment occurs.