The next section of PiCSYS that was installed at Yokohama Litera was Production Management. Yokohama Litera is made up of a various room office in Tokyo, a shipping center and Litera Shop. As a large contributor to the in-house reform efforts, Mr. Murano, wanted to be able to share information not only among departments, but between company locations.
As Mr. Saruhashi says, “The thing that really cemented my decision to install PiCSYS at my company was the amount of industry know-how that I saw ingrained within the program’s functions themselves.” PiCSYS has the unique feature of manufacturing process management. With production management, information is updated at the system in real-time, providing a most necessary ability.
One factor in the workflow that was a large problem before the PiCSYS introduction was the fact that information was not updated in real-time. In order for salespeople, among others, to check the status of an order, they would have to contact the office by phone, which consumed both time and money. If anything in the production schedule or otherwise were to change, each salesperson involved would have to be contacted invidually. Not only was this very inefficient, but many leaks in the workflow occurred as a result.
“By using a Handy, we can keep track of production progress in real-time ” (Reform Chief Mr. Saruhashi)