Retrieve and print a list / data sheet of policy number before the next premium due date. Verify adjustment premium and excess medical claim and submit debit note or credit note and excess medical claim letter to channel or customer, in case the customer does not renew and update policy status into the system. Submitting to relevant parties all required such as Sales Channels, customers. Submitting information and documents to Group Quotation to assess and quote a new premium rate. Investigating and providing underwriting decision for group member for simple cases, Non-Medical case and no medical history and Consulting with medical underwriting to make Underwriting Decision. Support team to investigate and consider underwriting, and approve the cases, based on the authorization. Issue and verify the invoice / Debit Note / Credit Note, MA report, cards, endorsement and certificate to ensure the correctness. Provide the policy information for Renewal Year Business, in case of change benefit / coverage. Verify policy due list and submit to all channel in order to follow-up renewal.