Based on the results of the interview, we identified the critical barriers. As discussed,
these barriers to logistics services can be categorized as customs related, foreign
investment related, and mode-specific (maritime, aviation and land transportation).
We now discuss the major barriers to logistics services in ASEAN.
4.1 Customs-related barriers
4.1.1 Time consuming documentation requirements. LSPs are required to submit the
import/export documentation at the customs border of the respective country.
The inefficiency in documentation arises due to the lack of full automation electronic
data interchange (EDI), a large number of documents that are required to be completed,
the lack of standard documentation format across countries, and the lack of transparent
regulations. As such, documentation consumes a large dwell time.