The research team worked with a research assistant from a
major university in Beijing, China to contact organizations in the
hotel and service industries operating in this region. The assistant
initially contacted the HR managers in each company. Once their
agreement had been obtained, the research assistant visited each
company. With the assistance of the HR managers, a list of 50 work
teams, randomly selected, was compiled and 50 team managers
then completed the survey. The team managers distributed surveys
to individual members of their teams in each company. The
final sample included 265 team members and 50 managers from 50
hotel companies. The research assistant visited the data collection
sites and met with the HR managers and some of the top management
team in each. Two sets of questionnaires were distributed,
one in which respondents (general employees) reported their perceptions
of challenge- and hindrance-oriented stress on the job and
on two forms of supervisory task feedback, and one in which managers
or supervisors reported on the creative performance of their
subordinates. Each questionnaire was coded with an identification
number assigned by the researcher. We first distributed the questionnaires
in packs to 50 team managers or supervisors, who then
passed them to their subordinates. Each survey pack included a
cover letter explaining the general purpose of the study and stating
that participation was voluntary. Respondents were instructed
to complete the survey individually and to use the pre-addressed
envelope to return it directly to us. A total of 265 usable responses
were returned. The sample size for each organization ranged from
4 to 7, with a mean of 5.3.
The research team worked with a research assistant from amajor university in Beijing, China to contact organizations in thehotel and service industries operating in this region. The assistantinitially contacted the HR managers in each company. Once theiragreement had been obtained, the research assistant visited eachcompany. With the assistance of the HR managers, a list of 50 workteams, randomly selected, was compiled and 50 team managersthen completed the survey. The team managers distributed surveysto individual members of their teams in each company. Thefinal sample included 265 team members and 50 managers from 50hotel companies. The research assistant visited the data collectionsites and met with the HR managers and some of the top managementteam in each. Two sets of questionnaires were distributed,one in which respondents (general employees) reported their perceptionsof challenge- and hindrance-oriented stress on the job andon two forms of supervisory task feedback, and one in which managersor supervisors reported on the creative performance of theirsubordinates. Each questionnaire was coded with an identificationnumber assigned by the researcher. We first distributed the questionnairesin packs to 50 team managers or supervisors, who thenpassed them to their subordinates. Each survey pack included acover letter explaining the general purpose of the study and statingthat participation was voluntary. Respondents were instructedto complete the survey individually and to use the pre-addressedenvelope to return it directly to us. A total of 265 usable responseswere returned. The sample size for each organization ranged from4 to 7, with a mean of 5.3.
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