Study: checklist
Assess the impact of SBAR using your set of agreed measures.
Collect feedback from staff – consider asking 10 members of the team to outline their experiences of SBAR and how it has (or hasn’t) helped in a critical situation. Remember to get feedback on the SBAR training too.
Gain regular feedback from clinicians about whether urgent issues are being clearly and concisely articulated and escalated through SBAR. Have any serious incidents been averted because of more effective escalation?
Review the SBAR tool with the test team, making time for discussion, reflection and refinement of the tools.
As you collect and analyse your information, remember to display the stories and results so everyone can see your progress.
Four key steps