The
Guest
Services
Agent
is
typically
the
guest’s
first
interaction
with
Hotel
Elan
so
we
need
to
make
sure
it
is
consistently
a
positive
one.
Each
guest
that
walks
into
Hotel
Elan
will
be
welcomed
and
acknowledged
with
the
Hotel
Elan
culture
of
positive
customer
service.
You
are
responsible
for
ensuring
we
provide
the
highest
level
of
guest
service
and
that
our
standards
are
met
and
maintained
at
all
times.
With
a
combination
of
a
passion
for
the
job
and
the
right
communication
with
other
departments,
you
have
the
ability
and
empowerment
to
make
the
guest’s
experience
more
than
memorable.
A
Guest
Service
Agent
must
have
a
positive
and
professional
upbeat
personality
with
a
desire
to
deliver
outstanding
customer
service
to
our
guests