In today’s intensely competitive marketplace,
companies can benefit strategically and tactically
from enterprise resource planning (ERP) systems,
if implemented correctly. However, with failure
rates estimated to be as high as 50% of all ERP
implementations, companies can be negatively
impacted by a poorly performing ERP system. The
research on ERP has focused on events leading
to the selection, evaluation, and implementation
of the ERP system. The intent of this research
is to identify new or lightly researched theories
regarding the difficulties of ERP implementations
that can help practitioners successfully manage
ERP implementations by performing a post-ERP
implementation examination of eight corporations.
We examine operations management (OM)