Control and prepare for an up-to-date voucher management
Handle for customer fulfillment ; premium / voucher delivery
Coordinate with CS for all returned premium / voucher and resend to customer
Input marketing programs through internal tools such as Simple Click to support customer enquiry
Center of program stimulation thru SMS support both Marketing & Sales team
Summary monthly SMS expense report
Follow up photo from Customer who apply FCV photo card
Assist Marketing Acquisition / Spending / Portfolio / OEM team part of premium delivery for closing customer complaint via Voice of Customer system