0. Triple bottom line
▪ Triple bottom line refers to the measurement of business performance along social, environmental, and economic dimensions.
1. Economic Performance
▪ Economic performance of a firm is a function of its success in producing benefits for its owners in particular, through product innovation and the efficient use of resources.
2. Social and Environmental Performance
▪ Corporate social responsibility (CSR)
▪ CSR is a concept whereby organizations consider the interests of society by taking responsibility for the impact of their activities on customers, suppliers, employees, shareholders, communities, and the environment in all aspects of their operations.