Then CCTV can help employee satisfaction – if you do experience a fair amount of employee theft, this may be because your staff isn’t happy with the work and lashes out at the company in such a way. Watching CCTV recordings may give you an idea of how to streamline your business and ensure your employees enjoy their work.
As it was said above, CCTV can help settle disputes. In some cases, when a customer has a complaint about your service, there are some doubts and you are not sure who’s in the wrong. For instance, the clients like claiming that they have been short-changed or purposefully sold bad goods. In addition, they may try to claim that an accident which occurred on your premises happened because of a breach in health and safety regulations. Although it is actually hard to identify the cases where it’s true and where it’s fabricated, sometimes just mentioning that you have a record on CCTV may make the con artists back down.
The cameras are effective in placing blame. It means that in the event of a serious mistake or theft, it may appear that the employees need to be reprimanded or pointed in the right direction.
CCTV is convenient for keeping records, as it can act as an automated system able to allow you to prove to customers and check yourself that, for example, their shipments were indeed deployed. Precedently, storing recordings was quite a problem, either on magnetic tape or VHS tapes. A lot of the units on the market these days use CDR technology, which allows to store many hours of surveillance on a single disk. This may be convenient for law enforcement officials and security staff in office buildings and manufacturing facilities.