To Our Valued Suppliers,
As part of Western Digital’s commitment to deliver quality service, we are centralizing “Accounts Payable” processes to the Philippines. We continue to strive for ways to improve our services for our vendors, and we want to thank you for being a valued partner during our times of transition. Please note that operations will remain the same, only your Accounts Payable point of contact will change.
Starting today, your new contact will be in the Philippines and operating hours are 6 am – 4 pm UTC+7 Monday – Friday for Thailand related services.
For all VMI vendor invoices please submit your scanned softcopy of invoices to the following address:
• Email: AccountsPayableTH@wdc.com
• You can reach Finance SSC at +1-408-717-6644 or 844-455-6644, extension 77-2369
For all queries and disputes include in the subject line: “Invoice” or “Query/Dispute” to expedite response time and remember to include invoice name/number.
As a reminder, the preferred method to submit invoices is via ERS channels. Please reach out to your Procurement contact if a rare circumstance requires manual submission. All exceptions require Procurement review and approval.