Upgrade/ align profiles of HR representatives to ensure deeper understanding of respective BUs with
emphasis on project management/ delivery experience
▪ Rationalize resource allocation to ensure adequate focus on the core BUs
▪ Ensure sharper role definition and specific set of KPIs tailored to individual business needs
– Existing role descriptions are directional with overlapping KPIs across BUs
▪ Establish day-to-day coordination processes between central HR, representatives and BU teams
▪ Design a compelling career path to attract top quality talent from the bank
– Limited clarity on growth and career prospects