Employee involvement and employee relations: By seeking greater involvement from employees the emphasis is on offering autonomy, creativity, co -operation and self-control in work processes. The use of educative and participation mechanisms, such as team briefings and quality circles are allied to changes in the organization of work which support an ‘empowered’ environment. In simple terms best practice is likely to entail attempts to enhance the skills base of employees through HR activities such as selective staffing, comprehensive training and broad developmental efforts like job rotation.