Achievable, noticeable results
Well-established departments tend to have well-established measures of success, even though what is measured is of questionable use. Cross-functional teams, however, probably have to decide what results they expect to achieve. And what they want to achieve may have no current measure of success. A cross-functional team, for example, may want to reduce titanium waste, or improve the delivery time of information to customers. However, this information may not have been collected before and the team must develop the data from scratch.