(Based in Talaythong Building, Lam Chabang, Chonburi)
KEY RESPONSIBILITIES / CHALLENGES:-
The position is responsible for:
To work and follow airfreight/oceanfreight process.
To provide the correct information of airfreight/oceanfreight process to customer.
To maintain and keep airfreight/oceanfreight process smoothly flowing.
To handle customer complaints and assist in handling daily communications and correspondence to external customer.
To coordinate with other department on operational activities, issues resolution, process implementation and performance improvement according to company policies.
SELECTION CRITERIA:-
Bachelor’s Degree or higher in any field.
At least 2-3 years’ experience in Freight Forwarding with strong customer services background
Service-minded, with good customer relationship skills.
Strong interpersonal and cooperate with all levels including management.
Good MS office skills (Words, Excel, PowerPoint )
Good command of both spoken and written English.