Likewise, according to the quotation, saying said,“ In- cares – taking – roles- as a therapist or nurse, for instance- differences were nonexistent.” This is totally incontrovertible because they are a medical personnels, they have to deal with the serious work, trying to save the patients’ life lives, especially in the emergency department. However, today, the medical standards have been improved in many aspects, including promoting a smiles from doctors and nurses. So, they should smile to their patients to encourage their moral support.