Dear,
I know you have waited for such a long time. But dear, it is busy season recently, many parcels are delayed. So, could you mind waiting for 14 days again? I know you may be a little angry. But dear, as you know, international airmails are usually delayed by some unpredictable reasons, so we beg you wait for in patience.
But please don't leave negative/neutral feedback to us. We are just small seller and need your encouragement. If you don’t want to wait anymore, please inform us. We will try our best to satisfy you. Thanks.
Best Regards