Langley and Holcomb [7] suggest that the objective of supply chain management should be the synchronization of
all supply chain activities to create customer value. Lambert, Stock, and Ellram [8] define a supply chain as the alignment
of firms that brings products or services to market. Part of the value that a company creates for its customer with product
delivery is “the ability to deliver the right product in the right amount at the right place at the right time for the
right customer in the right condition at the right price” [9]. This translates to the fact that logistics service is part of
the value of the product [10].