Unstructured business records
-Businesses generate volumes of documents, messages, and memos that, by their nature, contain unstructured content that cannot be put into a database.
-Many of these materials are business records that must be retained and made available when requested by auditors, investigators, the SEC, the IRS, or other authorities.
-To be retrievable, business records must be organized and indexed.
-Records are not needed for current operations or decisions, are archived-moved into longer-term storage.