the neighbourhood (urban – rural), distance from the district centre, independence of its funding. Data collection lasted until data replication and decreased informativeness was established.
In the second stage seeking to identify the influence of ways of motivating on activeness in participation a qualitative research (survey of active clients) was conducted. The survey instrument was designed on the basis of qualitative research findings. The characteristics of the general population were framed: real clients of public services (N=600).