I need to change is the eye contact with a conversation because I'm shy to make eye contact or look at the people during the talks but eye contact with people is the important manners Eye contact is a form of body language which is important during communication. How we present ourselves and communicate with others aside from talking is by our body language and Eye contact during the conversation will make people have the confidence and trust in ourselves more This is why and what I need to change etiguette and body language for businesses.