This chapter illustrates the way of the research has been conducted by presenting the methodologies
and theories used. The technical details of the research are described and detailed. Important issues
such as, philosophy of the research, preparation of the research, the method and procedure of data
collection, components of questionnaire, sampling decision are covered.
The first process is topic selection. The knowledge, observations and interest on a topic help to
finalyse the topic. After that, theories and literatures have been searched to support the research.
Next, the problem and the research question has been developed and research method has been
selected. The next step is to collect data with using the methods planned. After the data is collected,
I analyse the data with selected theories. At last, the conclusion is drawed.
This research started with exploratory study however developed into an explanatory study since the
first aim was gaining knowledge about consumer behaviour and following with being able to gain
information toward online consumer behaviour. After that specific factors have been identified
which are the important during the online purchase. This knowledge is then used to find
relationship between these factors.