The Grid seminar generates awareness of how personal behaviours have an impact on others in the workplace. Participants learn and practise specific skills in teams, and engage in a structured critique that measures activity results on several levels. The skills are commonsense ones in any workplace, and include, for example, the best ways to take initiative, resolve conflict, or make sound decisions. Participants use Grid theory to clarify personal values and attitudes regarding behaviours, and then work in teams to complete structured activities under time and performance pressures. The seminar is over 90 per cent experiential, placing the responsibility for learning, practice, and change into the hands of participants. This level of team involvement and responsibility is found to make the learning effective and lasting.