An important insight from organization design researchers is how organizations
are configured—that is, what parts make up an organization and how do the vari-
ous parts fit together? An organization’s design or configuration will reflect con-
tingency factors along recognizable patterns. One framework proposed by Henry
Mintzberg suggests that every organization has five parts.54 These parts, illustrated
in Exhibit 1.6, include the technical core, top management, middle management,
technical support, and administrative support