The process of IT adoption within SMEs also depends on
characteristics of marketed IS/IT itself which consist of a
cluster of factors including type, process compatibility, user
friendliness and popularity of implemented IS, quality of
software available in market and the costs of IT [20].
For adoption of enterprise application software, easy-tounderstand
and relatively long-experienced enterprise
applications are more effective in SMEs as compared
to hard-to-understand and brand-new applications. Given
that information systems and technologies are considered as
the major enablers of superior business performance, quality
of IS products available in the market (e.g., attribute of the
selected product, its reliability and usefulness) could be an
important determinant when it comes to deciding
on the adoption IS products among SMEs (Shin, 2006)