Greetings to all my dear friends,
This is in continuation to the discussion we have made several times in regards to shaft problem, we have presently stock of 845 nos of ventilators, so for the defective shaft we have 56 nos.
In India customs formality s are very problematic since we have not send one number of shaft to you by courier, i may come to Thailand may be within month during that time i will bring one or two defective shaft with me so that you can analyze the problem.
We have opened one of the shaft to check the real problem and we found you are applying some Greece in the bearings, in some of the bearings grease is less or not applied, if you apply grease its start rotating. Unfortunately we dont have proper tool to open the shaft and and again to put back properly we dont have the tool system. Moreover we do not know what type of grease you are applying in the bearings.
To conclude we would request you to wait for some time till i bring the shaft to Thailand, so that we may tell you how many numbers may require as replacement so that you can dispatch along with next consignment to us. If you send separately again we have to pay Import duty in India for the same.
Hope its clear and kindly confirm the receipt of this mail.