Dear ARISSARA KAEWTA,
Greetings from agoda.com!
With reference to your booking ID 105804700 as detailed below:
Hotel: Cemara Indah Hotel
Room Type: Standard
City/Country: Bromo/Indonesia
Arrival: October 21, 2016
Departure: October 22, 2016
Cancellation and Change Policy: This booking is Non-Refundable and cannot be amended or modified. Failure to arrive at your hotel will be treated as a No-Show and no refund will be given (Hotel policy).
The hotel asked us to forward to you the following information:
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Kindly be informed that pick up arrangement from Surabaya train station or Airport in Surabaya/Malang at cost IDR 650000/car/way.
Please advise the guests to contact us on whatapps to +6281353207888 to reconfirm they request as we will confirm pick up arrangement direct with the guest.
Agoda Customer Service is available around the clock, please do not hesitate to contact us should you have any further inquiry.
Regards,
Agoda Customer Experience Group