Digital, Full-Service Bank, meaning highly agile institutions that rely on technological solutions to deliver a range of products. These banks will compete on the digital experience they can provide to customers
while offering a broad product set with some depth, similar to the products offered by traditional, full-service banks today. They could be existing institutions (such as large, full-service banks that redouble their investments in digital platforms and use
that opportunity to retire existing legacy platforms) or new entrants (such as an established technology firm that moves into the banking space).