A group of individuals begin a reform process with unclear goals, different informational needs, and misunderstandings about who is involved in the decision. The timeframe and the decision-making structures about whether to continue or stop the decision are unclear and contradictory, further confusing the effort. The undertaking is often so time-consuming that evaluative questions such as how to determine if the project is a success are left unanswered. And finally, all of the work takes place by only a handful of individuals so that when the results are finally communicated to the rest of the campus, the issues are put back on the drawing board or simply shelved.