Dear Jack,
Regarding to leak issue on Telemark system which is found on MPX1200 model no. 20328Z (Year : 2013) & DLX 1200 model no. 20343Z (Year : 2014), we notice that the issue were found just 1 - 2 years after we bought these 2 machines. It happened rapidly than we expect for new machine’s condition.
Due to this reason we are doubtful in performance of both Telemark system units, thus we expect that you can replace the new Telemark system units under warranty to guarantee performance of MPX & DLX machine.
We look forward to hearing from you soon.
Best regards,
Ciwaporn
Oversea Purchasing
Thai Optical Group Pcl.
Tel. no. +662-194-1145 to 50 ext 113
Fax.no. +662-925-5710
Email : Siwaporn@thaiopticalgroup.com