◾Managing all the sales related activity of the company.
◾Handling a high volume of customer enquiries whilst providing a high quality of service to each caller.
◾Writing up accurate and grammatically correct sales correspondence.
◾Tracking sales orders to ensure that they are scheduled and sent out on time.
◾Effectively communicating with customers in a professional and friendly manner.
◾Ordering and ensuring the delivery of goods to customers.
◾Supporting the field sales team.
◾Ensuring that staff uniforms and personal appearance are always clean and professional.
◾Carrying out administrative tasks such as data input, processing information, completing paperwork and filing documents.
◾Organising sales promotional campaigns.
◾Contacting potential customers to arrange appointments.
◾Speaking with customers using clear and professional language.
◾Resolving any sales related issues with customers.
◾Completing the administrative needs of the Sales Department.
◾Making follow-up calls to confirm sakes orders or delivery dates.
◾Responding to sales queries via phone, e-mail and in writing.
◾Accurately analyzing and assessing statistical data.