Quality Management
Definition of Yusen Logistics quality
Yusen Logistics' quality management places the first priority on safety and legal compliance,
and provides the quality customers require through thorough ensuring basic action. The
Kaizen cycle is constantly pursuing improvements to both efficiency and quality in order to
continually increase customer satisfaction even more.
For all sites, the basic policy is defined in steps that can be taken with the goal of achieving
the highest levels of quality management for or customers.
First stage: Priority on safety and legal compliance. Eliminating risks that make it difficult to
provide service
• All Yusen Logistics employees (including contractors and part-timers) shall ensure safety in