Table no. 1
Information technology and applications used in tourism
• Internet/intranets/extranets
• Office automation, reservation, accounting, payroll and procurement management
applications
• Internal management tools such as management support systems, decision support
systems and management information systems
• Tailor-made internai management applications
• Databases and knowledge management systems
• Networks with partners for regular transactions (EDI or extranets)
• Networking and open distribution of products through the interne
Computer reservation systems (CRSs)